Library items tagged:

Guide to adding a desktop guest-please note this is being revised

Anonymous
Thursday, January 26, 2012 - 09:50
Videoconferencing
desktop
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Desktop videoconferencing error messages and solutions

Anonymous
Thursday, January 26, 2012 - 09:38
Videoconferencing
desktop
error messages
solutions
Error message - "disconnected due to network" This error message can be one of three things:
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Support

Anonymous
Thursday, January 26, 2012 - 09:37
Videoconferencing
desktop
Janet Videoconferencing can offer standard firewall advice and FAQs but will not support individual users of Desktop Videoconferencing - all communication must be channelled through the site administrator. If the software does not install or run correctly, the user’s local IT department should be consulted. For the Desktop Videoconferencing software to work effectively, the user must be connected to a reliable network and have access to a suitable MS Windows PC or laptop which is equipped with a webcam and headset.
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Q&A

Anonymous
Thursday, January 26, 2012 - 09:37
Videoconferencing
desktop
Q1. “When I click on the link in the email I get the error message “This videoconference is not active (JVCS Desktop available: 03/08/2009 11:00 - 11:45)” what does this mean?” A1. The link has either been accessed before the conference is due to start or the JVCS operators have not yet assigned the conference to a MCU because it was booked within the last two hours.
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Hints and tips

Anonymous
Thursday, January 26, 2012 - 09:36
Videoconferencing
desktop
Feature Shortcut Key Full screen F or f, F11, Ctrl+F11, Alt+Enter Next local layout L or l
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Joining a conference using desktop videoconferencing-please note this is under revision

Anonymous
Thursday, January 26, 2012 - 09:36
Videoconferencing
desktop
Desktop Videoconferencing guest participants will automatically receive an email with details of the conference (see sample email below).
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Booking a videoconference to include a desktop guest

Anonymous
Thursday, January 26, 2012 - 09:35
Videoconferencing
desktop
guest access
Login to the Booking Service - www.v-scene.ja.net Click on start/schedule a conference at the bottom of the screen. Enter conference details: title,date, time. Add guests to the conference by entering their name or email address in the box below your account details. Continue to add guests as required.If a guest is already registered their default videoconferencing system will show. If they are not registered on v-scene, you will be asked to how the guest will connect.
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Hardware & software requirements

Anonymous
Thursday, January 26, 2012 - 09:35
Videoconferencing
desktop
Desktop Videoconferencing (is onsupported on PCs or laptops running Microsoft Windows software, and also supported on PCs and laptops running MAC or Linux operating systems. The following minimum specifications are recommended for using Desktop Videoconferencing: We recommend using any recent versions of Google Chrome, Firefox, Internet Explorer, Opera and Safari for best experience.v-scene still supports older versions i.e. Google Chrome 19+, Firefox 10esr+, Internet Explorer 8+, Opera 11+ and Safari 5+ with degradation. v-scene Desktop
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Desktop videoconferencing user guide-please note this section is being revised

Anonymous
Thursday, January 26, 2012 - 09:33
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Desktop videoconferencing

Anonymous
Thursday, January 26, 2012 - 09:33
Videoconferencing
desktop
This sections explains how to join in a videoconference with a webcam/laptop setup. To participate in a videoconference booked with an endpoint registered with v-scene all you need is a desktop or laptop PC a webcam and headset with microphone. When booking a videoconference session, any desktop PC user, anywhere in the world, can be invited to join you as a guest. All it takes is 3 simple steps:
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