Questions tagged with 'connecting your device to eduroam'

Add your own question »

Still looking for the right answer? Log in or Register to ask a question.
Question

At present we are experiencing issues with users connecting to Eduroam from other institutes.

On average we have 40k unique devices a month internally authenticating to our NPS Radius servers with no internal issues, however at peak times users logging in from external institutes to our realm @Kingston.ac.uk struggle to Authentication with Microsoft NPS logs showing Malformed Packets and the logs from the Eduroam Portal shows;

Question

At present we are experiencing issues with users connecting to Eduroam from other institutes.

On average we have 40k unique devices a month internally authenticating to our NPS Radius servers with no internal issues, however at peak times users logging in from external institutes to our realm @Kingston.ac.uk struggle to Authentication with Microsoft NPS logs showing Malformed Packets and the logs from the Eduroam Portal shows;