primary nameserver

The Janet Service Desk is staffed from 07:00 to 23:59 Monday to Friday and is covered by an answering machine outside these hours. All enquiries are dealt with in accordance with JANET(UK)'s Service Level Agreements (SLAs). Telephone: 0300 300 2212 (UK)Fax: 0300 300 2213E-mail: service@ja.net It is helpful to include the abbreviation ‘JPN service’ in the Subject field of any mail message. Contact the Janet Service Desk to:

To register your domain name under ac.uk or gov.uk, if this has not already been done, or to change delegation details.

The service is intended to provide a basic primary nameserver service to support e-mail and web use by smaller or less experienced Janet customer organisations. Organisations capable of providing their own primary nameserver should do so rather than relying on the Janet Primary Nameserver Service. For Janet customer organisations that have been allocated a DNS domain by the relevant domain registrar, the service can provide primary nameservers that will respond to queries for a small number of resource records in their domain.

Please note that applications are made on behalf of an organisation and can only be accepted from appropriately authorised people. They should be addressed to Janet Service Desk at: service@ja.net They should have the Subject: Janet Primary Nameserver Service application for (name of organisation)