Friday, February 17, 2012 - 09:52
Service Definitions
Grid Service Providers
ensure that technical and support services offered are defined and available to users, along with any service level definitions
define who may use the Grid service, and document the process for gaining authorisation (and authentication credentials if required)
define technical and network requirements to use the Grid service
define acceptable use and other policies for the Grid and make these available, as far as possible, to all authorised users