Tuesday, November 22, 2011 - 16:56
An organisation may cancel its connection to Janet at any stage. However, if the notice of cancellation is received during the first year of service, a charge may be made equal to the residual rental (from the circuit supplier) of the access circuit for the remainder of the contract, plus a charge to cover administrative costs. After the end of the agreed contract term, a connection may be cancelled upon 30 days notice being given. Notice of cancellation must be made in writing by the nominated Management contact to connect@ja.net.