The online response facility can be found at: http://www.surveymonkey.com/s/janet-bce.

The online response asks for the respondent’s name, affiliation and contact details (the latter in case of a need to follow up).  It then asks eight specific questions, listed below.  There is also an opportunity to give any other information, comment or opinion not covered by the questions.

Alternatively, we are happy to receive responses directly.  These should be addressed by e-mail to:
Shirley Wood
Head of Customer Engagement
Shirley.Wood@ja.net