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Summary of Polycom Telepresence m100 evaluation
The evaluation of the Polycom Telepresence m100, a desktop videoconferencing client, was carried out by our advisers Geoff Constable and Shafiq Latif. A summary of their conclusions appears below. The full document can be read by following this link to our library page.
The PolyCom m100 is an excellent desktop videoconferencing client. With sufficient bandwidth and in full-screen mode it successfully emulates an H.323 CODEC. It handles low bandwidth very well and supports a wide variety of audio and video encoding standards. The picture and audio quality were consistently of a very high standard. In the opinion of the testers, however, to call the experience Telepresence is still inaccurate as the experience is not as if you are in the same room as the remote caller.
This fully standards compliant software worked well with all but one of the other H.323 compliant endpoints that we used in the testing process. It also interoperated with the JVCS and would have no problem passing a JVCS QA test. It also offers SIP which was tested and worked fine.
The user interface is kept clean and simple. Configuration options are clearly laid out. But there is some wasted space in the user interface and also a lack of user control over the interface itself.
However, the user doesn’t have a fine degree of control of the encoding algorithms and other video and audio formats that the software selects as is available in other desktop videoconferencing products. This may not be a consideration for many users, and it does help to keep the options and interfaces simple; but some users would appreciate having the options available.
Pros:
- Turns a PC into a videoconferencing unit effectively and affordably
- Compatible with JVCS, H.323 endpoints and SIP (SIP not tested)
- Excellent quality High Definition (720p) received
- Clean, simple, intuitive user interface
- Allows desk-top sharing with camera image
- Consistently good quality audio sent and received throughout testing
- Fully featured trial version available
Cons:
- User interface inflexible
- No recording facility
- Only shares the desktop – not specific applications running on the desktop.
- No native widescreen support – can result in cropped or letterboxed video